Legal Notice

Information according to Section 5 of the German Digital Services Act (DDG).

Business owner

Melik Ilkay
Bergstrasse 28
36100 Petersberg
Germany

Sole proprietorship, represented by Melik Ilkay.

Contact

Email: support@roostguard.store
Phone: +49 160 8368047

We answer emails within 24 hours. Phone support is available in English and German.

VAT identification number

VAT ID according to Section 27a of the German VAT Act: DE365260275

Responsible for content

Melik Ilkay, address as above.

How RoostGuard operates

RoostGuard is an online retailer for backyard poultry equipment, owned and operated by Melik Ilkay in Germany. We sell to customers in the United States. We do not manufacture our products: we source them from manufacturers and stock them with a fulfillment partner in the United States, who ships orders directly to our customers. All orders are placed with, and invoiced by, the business named above.

Consumer dispute resolution

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board. Customer complaints are handled directly by us at support@roostguard.store.